We were delighted with the service and food. Our clients are not easily impressed and two asked for the name of the caterer for future functions, always a compliment!

Sara
Cerami

Our Catering Policies

Ordering

Please allow at least 24 hours prior notice when placing your order either over the phone or online. The cut-off time for next day orders is 3pm.

Delivery and Set-up

Delivery and Set-up charges are based on distance, quantity of food, necessary equipment, accessibility of site and time of day. All orders require a ten-person minimum. Please consult the Sales Department for pricing.

Deposits and Payments

All scheduled functions must be paid in full prior to the event date, unless billing arrangements are made in advance. For full service events, a deposit equal to 1/3 of the balance is due with the signed contract; final payment is due 5 days prior to the event date.

Service Personnel

Our professional service personnel, which includes event supervisors, chefs, servers, bartenders and kitchen staff, require a 5-hour minimum.

Cancellation

Cancellation requires a 24-hour notice. Orders cancelled less than 24 hours prior to the event will result in a 100% charge to the client, including events cancelled due to inclement weather.

Billing

We accept Visa, Mastercard and American Express. Corporate accounts are available by completing an account application and providing a credit card number. Credit terms for our corporate clients are net 15 days and require a credit card number on file. Interest will be charged on all outstanding invoices beyond 30 days.

Please contact one of our experienced Account Executives to place your order or to book your future event. They will be delighted to help you meet all of your catering needs. Call us at 703-549-2708, email us, or order online at www.bittersweetcatering.com.